Effective Date: April 1, 2026
By opting in to receive text messages from Keep Smiling Therapy ("we," "us," or "our"), you agree to the following Terms & Conditions.
1. Program Description
By providing your mobile phone number, you consent to receive SMS (text) messages from Keep Smiling Therapy, which may include:
- Appointment reminders
- Service updates
- Billing notifications
- Promotional messages (if applicable)
2. Message Frequency
Message frequency may vary depending on your interaction with our services.
3. Message & Data Rates
Standard message and data rates may apply depending on your mobile carrier and plan. Keep Smiling Therapy is not responsible for any fees charged by your carrier.
4. Opt-In Consent
You may opt in to receive SMS messages by:
- Submitting your phone number through our website
- Providing consent verbally or in writing
5. Opt-Out Instructions
You can opt out at any time by replying:
- STOP to unsubscribe
- HELP for assistance
After opting out, you will no longer receive SMS messages unless you opt in again.
6. Customer Support
For support, please contact us at:
- Email: info@keepsmilingtherapy.com
- Phone: 631-505-2961
7. Privacy
Your privacy is important to us. Please review our Privacy Policy below to understand how your information is collected and used.
8. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date.
SMS Privacy Policy
Effective Date: April 1, 2026
This Privacy Policy describes how Keep Smiling Therapy collects, uses, and protects your information when you opt in to receive SMS communications.
1. Information We Collect
When you opt in, we may collect:
- Your name
- Mobile phone number
- Communication preferences
- Appointment or service-related information
2. How We Use Your Information
We use your information to:
- Send appointment reminders and confirmations
- Provide service updates and billing notifications
- Communicate important information related to your care or services
- Send promotional content (only if you have opted in)
3. Sharing of Information
We do not sell, rent, or share your personal information with third parties for marketing purposes.
We may share your information with:
- Service providers who assist in delivering SMS messages (e.g., messaging platforms)
- Legal authorities if required by law
4. Data Security
We implement reasonable safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
5. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Your Rights
You have the right to:
- Opt out of SMS communications at any time
- Request access to your information
- Request correction or deletion of your information
7. Contact Information
If you have questions about this Privacy Policy, please contact us at:
- Email: info@keepsmilingtherapy.com
- Phone: 631-505-2961
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Compliance Note
This SMS program is intended to comply with applicable regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.
By opting in, you confirm that you are the account holder or have permission from the account holder to receive messages at the provided number.